Refund policy
We want you to love your purchase! If something isn't right, we're here to help.
You may request a return within 30 days of delivery if:
- You received the wrong item.
- Your item arrived damaged or defective.
- The item is the wrong size.
To be eligible for a return, items must be:
- Unworn and unwashed.
- In their original condition.
- Returned with any original tags (if applicable).
Customers are responsible for return shipping costs unless the return is due to our error (such as receiving the wrong item or a defective product).
Once we receive and inspect your returned item, we'll notify you of the status of your refund. Approved refunds will be issued to your original payment method.
To start a return, please contact us at hello@scribbleheaven.com with your order number and a brief description of the reason for your return.
Non-returnable items
For hygiene and safety reasons, we cannot accept returns on items that have been worn, washed, or damaged after delivery.
Policy Updates
This Refund Policy may be updated from time to time. Any changes will be posted on this page.